+ ABOUT
Purchase conditions
Guarantee of satisfaction and returns policy
Our guarantee and returns policy ensures risk-free purchases. If for any reason you are not fully satisfied with your purchase, you have 7 days to notify us (this does not apply to commission artworks). In this case, once we receive the work we can return the amount paid or, if you prefer, you can exchange the work for a different one.
Returns must be duly insured. If you wish to return the work of art:
Please call us on + 34 933687235 or send an e-mail to hannahgallery@klimt02.net
Can I place an order worldwide?
Yes. Hannah Gallery serves customers, collectors, professionals, and art lovers from all over the world.
Although our pieces come with our money-back guarantee, we understand that you may be making a significant investment and need to feel completely secure. If you are unsure about anything or require additional information on our company and services, contact us and we will clear up any uncertainties.
Please call us at: + 34 933687235
or send an e-mail to hannahgallery@klimt02.net
Can I place an order by any means other than the Internet?
Yes. You can place your order by calling us on +34 933687235. We will process your order personally.
Will any taxes be added to my order?
How is the piece shipped?
Pieces are shipped via courier service. Hannah Gallery works with a leading international transport company. The estimated delivery date varies from 1 to 5 days according to the country. The order is delivered to you in person.
What happens if the work of art arrives damaged?
In the unlikely event of your work of art arriving damaged.
Please call us at: + 34 933687235
or send an e-mail to hannahgallery@klimt02.net
Authenticity
All Hannah Gallery pieces are provided with a Certificate of Authenticity signed by the Artist. This document certifies the authorship of the work, its year of creation, title, materials, and measurements. Certificates are supplied upon request of customers.
Secure Transactions and Guaranteed Privacy
When you make a purchase at Hannah Gallery using our credit card payment system you are using the secure server of our bank (https), Banc de Sabadell, which accepts Master Card, Maestro, Visa, Visa Electron, V Pay, Union Pay, and JCB. Hannah Gallery does not have access to your credit card data at any time.
You also have the possibility of making payments via Bank Transfer or PayPal.
All the information that we require from you during the purchase process (name, e-mail address, postal address, telephone number) is to complete your order and draw up the invoice and it is fully protected. We do not lease, sell or alter your personal information and it will not leave our database without your permission.
Our guarantee and returns policy ensures risk-free purchases. If for any reason you are not fully satisfied with your purchase, you have 7 days to notify us (this does not apply to commission artworks). In this case, once we receive the work we can return the amount paid or, if you prefer, you can exchange the work for a different one.
Returns must be duly insured. If you wish to return the work of art:
Please call us on + 34 933687235 or send an e-mail to hannahgallery@klimt02.net
Can I place an order worldwide?
Yes. Hannah Gallery serves customers, collectors, professionals, and art lovers from all over the world.
Although our pieces come with our money-back guarantee, we understand that you may be making a significant investment and need to feel completely secure. If you are unsure about anything or require additional information on our company and services, contact us and we will clear up any uncertainties.
Please call us at: + 34 933687235
or send an e-mail to hannahgallery@klimt02.net
Can I place an order by any means other than the Internet?
Yes. You can place your order by calling us on +34 933687235. We will process your order personally.
Will any taxes be added to my order?
- If you are an EU citizen and you are registered as an intra-community operator, no tax will be added (registered VAT number).
Check if your VAT number is registered here: http://ec.europa.eu/taxation_customs/vies/vieshome.do?locale=en. - For non-European Union countries, a 10% tax will be charged.
- For all other countries, no tax is charged.
How is the piece shipped?
Pieces are shipped via courier service. Hannah Gallery works with a leading international transport company. The estimated delivery date varies from 1 to 5 days according to the country. The order is delivered to you in person.
What happens if the work of art arrives damaged?
In the unlikely event of your work of art arriving damaged.
Please call us at: + 34 933687235
or send an e-mail to hannahgallery@klimt02.net
Authenticity
All Hannah Gallery pieces are provided with a Certificate of Authenticity signed by the Artist. This document certifies the authorship of the work, its year of creation, title, materials, and measurements. Certificates are supplied upon request of customers.
Secure Transactions and Guaranteed Privacy
When you make a purchase at Hannah Gallery using our credit card payment system you are using the secure server of our bank (https), Banc de Sabadell, which accepts Master Card, Maestro, Visa, Visa Electron, V Pay, Union Pay, and JCB. Hannah Gallery does not have access to your credit card data at any time.
You also have the possibility of making payments via Bank Transfer or PayPal.
All the information that we require from you during the purchase process (name, e-mail address, postal address, telephone number) is to complete your order and draw up the invoice and it is fully protected. We do not lease, sell or alter your personal information and it will not leave our database without your permission.